What is CART?

CART Criteria | CART Code of Ethics | CART Providers

Communication Access Realtime Translation (CART) is the instantaneous translation of the spoken word into English text using a stenotype machine, computer, and realtime software, and a means of displaying the text on a computer, TV monitor, or large screen.

The display is not only the spoken word translated into written text, but also speaker identification, and a description of environmental sounds, when possible, which allows the CART Consumer to have a complete understanding of what is transpiring.

CART Services can also be provided from a remote access point through the Internet when the CART Provider is not present at the same location as the consumer or presenter.  The CART Captioner listens to the speaker via telephone or over the Internet and provides the realtime text to a Web site for viewing by the consumer.

The Illinois Court Reporters Association supports and endorses only CART Services performed by qualified CART Captioners, as set forth in the criteria listed below.

The Americans with Disabilities Act specifically recognizes CART as an assistive technology which affords "effective communication access."   Thus, communication access more aptly describes a CART Captioners' role and distinguishes CART from realtime reporting in a traditional litigation setting.



CART Criteria

ILCRA CART Captioner Criteria

The Illinois Court Reporters Association has developed the following criteria which a CART Captioner in the state of Illinois must meet in order to be placed on our list of qualified providers.

  • Illinois CSR (Certified Shorthand Reporter)
  • National Court Reporters Association CCP (Certified CART Provider)


  • Illinois CSR (Certified Shorthand Reporter)
  • Illinois Court Reporters Association sponsored or recognized Deaf and Hard-of-Hearing Sensitivity Training
  • Illinois Court Reporters Association sponsored or recognized CART Technical Training
  • Four hours of CART internship or four hours of related work history




CART Code of Ethics

CART Code of Professional Ethics

  1. Preserve the privacy of a consumer's personal and/or privileged information gained in the course of provision of CART service.
  2. At all times render an instantaneous English text translation of the spoken English as nearly word for word as possible while striving to convey the content and spirit of the speaker's message.
  3. Accept only assignments for which they are qualified, using discretion and professional judgment regarding the nature of the assignment and skill level required to render competent CART service.
  4. Request compensation for services and ascertain particulars of billing/payment in a professional and judicious manner.
  5. At all times maintain a professional role and perform in a manner appropriate to the situation.
  6. Strive to maintain high professional standards through appropriate certification systems and the maintenence of current knowledge in the field. 
  7. Be fair and impartial toward each participant in all aspects of CART service and will be alert to avoid situations that are conflicts of interest.
  8. Abide by the Bylaws and Code of Professional Ethics of ILCRA.




CART Providers

CART Providers

ILCRA Professional Members 
Mary Kay Belcolore, CSR, RPR, CRR, CBC, CCP
TwoVigilance Court
Bolingbrook, IL 60440
Work: 630.783.0122
Home: 630.783.9947
Cell: 630.452.5003
Services Provided: OO, SG, OH

Brenda Gregory, CSR, CCP
536 Prairie Knoll Drive
Naperville, IL  60565
Phone: (630) 240-4932
Services provided: OO, SG, RC, OH, CC
Dyann L. Berndt, RPR, CSR
6417 33rd Street
Berwyn, IL  60402-3715
Phone:  312-401-2110

Pamela J. Brewer, CSR, RPR
77 W. Washington St., Ste. 1916
Chicago, IL 60602
Work: 708.250.0119
FAX:  708.709.7655
Lea Ruth Cohen, CSR, RMR, CRR
1916 W. Heading Avenue
West Peoria, IL 61604
Work: 309.673.7847
Home:  309.688.1727
512 Shooting Park Road
Peru, IL 61354
Work:  815.223.5194
1492 Heather Drive
Davis, Illinois 61019
Cell:  815.262.0340
Lauren A. DeBoer, CSR, RPR, RMR, CRR
40573 North Gridley Drive
Antioch, IL 60002
Work:  847.377.3722 
Tina Dillon, CSR, CRR, CCP
Dillon Reporting Service
100 North LaSalle Street
Suite 1500
Chicago, Il. 60602
Work: (312) 553-0069
Jo I. Gayle, CSR, RPR, CRR, CCP
6033 North Sheridan Road, #30F
Chicago, IL 60660-3047

Services provided:  OO, SG, OH, C, RC, CC
Patricia K. Graves, CSR, RPR, RMR, RDR, CRR, CCP
P.O. Box 1924
Lombard, IL 60148
Lyn M. Grooms, CSR, RPR, CRR, CCP, CBC
431 South Tower Road
Dawson, IL 62520
Work: 217.364.4209
Home:  217.364.4739
Janet L. Hamm, CSR, CRR, RPR, CM, CA, CART
130 Sandusky Street
Jacksonville, IL 62650
LeAnn M. Hibler, CSR, RPR, RMR, CRR, CCP
3013 Harris Drive
Joliet, IL 60431
Work: 815.436.9017
Home:  815.436.6445
Cindy Jenkins, CSR, RPR, CRR, CCP, CBC
Nine Shiloh Drive
Jacksonville, IL 62650
Work:  217.245.9396
Jennifer E. Johnson, CSR, RPR, RMR
411 Hamilton Blvd. Suite 1932
Peoria, IL 61602
Work:  309.637.0700
Laura Kooy, CSR, RPR, RMR, RDR, CRR
200 North Dearborn, Suite 2903
Chicago, IL 60601
Work: 312.782.5669
Debbie Kriegshauser, CSR, RPR, CRR
320 Lake Lorraine Drive
Swansea, IL 62226
Work: 314.621.4408
Home: 618.235.8319
1150 Lafayette Street
LaSalle, IL 61301
Shelley L. Plate, CSR, RDR, CRR, CBC, CRI, CCP
Shelley Plate Reporting, Inc.
19 South LaSalle Street, Suite 1402
Chicago, Illinois 60603
Work: (312) 345-1414
Fax: (312) 345-1455
Services provided:  OO
Bernice E. Radavich, CSR, RPR, RMR, RDR, CPE, CRR, CCP, CBC
27 Longwood Way
Lemont, IL 60437
Work: 630.257.3040
Services Provided: OO, SG, OH, C, RC, CC
Catherine A. Rajcan, CSR, RPR, RMR, RDR, CRR, CCP, CBC
115 North Hale Street
Wheaton, IL 60187
Work: 630.682.8887
FAX: 630.682.8920
Services Provided: OO, SG, OH, C, RC, CC
Christine Simpson, CSR, RPR, CRR
200 East Washington Street
Benton, IL 62812
Work: 618.438.3376
Home: 618.438.2168
Services Provided: OO, SG, OH, C, RC, CC
Kathryn A. Thomas, RDR, CCP*
1014 East O'Fallon Drive
Caseyville, IL  62232
Services provided:  OO, SG, OH, C 
Patti White, CAT, RT, EX, RPR, RMR, RDR, CRR, CBC, CCP
774 West Oak Drive
Glendale, MO 63122
3980 East Fourth Road
Mendota, IL 61342
Key to Certification Abbreviations:
  • RPR - Registered Professional Reporter (225 wpm Q/A; 200 wpm Legal Opinion/Jury Charge; 180 wpm Literary)
  • RMR - Registered Merit Reporter(260 wpm Q/A; 220 wpm Legal Opinion/Jury Charge; 200 wpm Literary)
  • RDR - Registered Diplomate Reporter (RMR plus advanced written test)
  • CSR - Certified Shorthand Reporter (state designation)
  • CCP - Certified CART Provider
  • CBC - Certified Broadcast Captioner
  • CPE - Certified Program Evaluator
  • * denotes speed contest qualifier
  • ** denotes speed contest champion
  • Speed Contest - 280 wpm Q/A; 240 wpm Legal Opinion; 220 wpm Literary

For more specifics on each of these designations please visit NCRA Certifications

CART Services Provided:
  • OO - one-on-one CART
  • SG - small group CART
  • OH - overhead projector CART
  • C - conventions
  • RC - remote CART
  • CC - captioning 
What is CART?